Privacy Policy

How JRB Accounting Solutions (Pty) Ltd collects, uses, stores, and protects personal information in line with POPIA.

Legal

JRB Accounting Solutions (Pty) Ltd

Privacy Policy Aligned with POPIA

1. Introduction

JRB Accounting Solutions (Pty) Ltd ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

2. Information We Collect

We may collect and process the following personal information:

  • Full name and surname.
  • ID number or registration details.
  • Contact information, including email address and phone number.
  • Physical and postal address.
  • Financial and tax-related information.
  • Company information.
  • Any other information required to provide our services.

We also collect limited technical data when you use our website, such as:

  • IP address.
  • Browser type.
  • Pages visited.

3. How We Collect Information

We collect personal information through:

  • Our website contact forms.
  • Client onboarding processes.
  • Email and telephone communication.
  • Engagement letters and agreements.
  • Third parties where legally permitted.

4. Purpose of Processing Personal Information

We process your information to:

  • Provide accounting, tax, and advisory services.
  • Communicate with you regarding your account or services.
  • Comply with legal and regulatory obligations, including SARS and FICA requirements.
  • Maintain internal records.
  • Improve our website and services.

5. Legal Basis for Processing

We process personal information where:

  • You have given consent.
  • Processing is necessary to perform a contract.
  • We are required to comply with legal obligations.
  • It is in our legitimate business interests.

6. Sharing of Information

We may share your information with:

  • Regulatory authorities, including SARS.
  • Financial institutions.
  • Professional advisors.
  • Third-party service providers, including cloud storage and IT services.

We ensure that all third parties respect the confidentiality and security of your information.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss or damage.
  • Unauthorized access.
  • Unlawful processing.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected.
  • Comply with legal, tax, and regulatory requirements.

9. Your Rights

In terms of POPIA, you have the right to:

  • Access your personal information.
  • Request correction or deletion.
  • Object to processing.
  • Withdraw consent where applicable.
  • Lodge a complaint with the Information Regulator.

10. Cookies and Website Usage

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Contact Details

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

JRB Accounting Solutions (Pty) Ltd

Email: hello@jrbaccsol.co.za

Phone: 084 585 0155

Address: Silver Lakes, Pretoria, Gauteng, 0054

13. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.